International Shipping Rates
International Shipping Rates
We currently use DHL for all our INTERNATIONAL SHIPPING.
🌍 Shipping rates vary by country and are affected by currency fluctuations & fuel surcharges.
📌 Important Shipping Notice
If your package exceeds the weight limit you paid for, we will notify you of any additional shipping costs.
🚫 We will not dispatch the package unless the extra shipping fee is paid.
📦 In the past, we have shipped on good faith, but some customers have refused to cover the excess fees, leaving us with the bill.
To avoid delays, please ensure you are prepared to cover any additional shipping costs if your package is heavier than expected.
For any questions, contact info@therailclothing.com.
Base Shipping Fee
- Applies to packages weighing 2kg or less.
- Primarily applies to USA, Canada, and the UK (but may be higher for some countries).
- Due to fabric weight & design, 4-5 outfits may fit within 2kg, but this is not guaranteed.
Final Shipping Cost
- We cannot determine the exact shipping weight until we book your shipment.
- A base fee is charged at checkout.
- If additional charges apply, we will notify you before shipping.
Custom Duties & Import Fees
🚫 Custom duties are NOT included in the shipping cost.
✔️ Please confirm if your country charges import duties before placing an order.
DHL Handling & Packaging
📦 DHL may open and repack packages as part of their handling process.
🔹 While we pack all orders securely, we cannot seal packages before they are shipped via DHL.
🔹 We have raised concerns and do our best to pack items in a way that avoids repacking.
🔹 However, if DHL repacks items poorly, this may lead to a diesel or petrol smell from aircraft storage conditions.
📩 Need Help?
For further questions, contact info@therailclothing.com.